RCM Department Assistant JobFullerton, CA
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The RCM Department Assistant supports Alongside ABA’s Revenue Cycle Management team by assisting with payer contracting, provider credentialing, and part-time billing functions. This role plays a key operational support function to ensure timely provider enrollment, contract compliance, and accurate claims submission to maintain clean claims and optimize reimbursement.
The ideal candidate is highly organized, detail-oriented, comfortable working with deadlines, and able to manage multiple administrative processes simultaneously.
Pay: $22 - $24 per hour
Availability: Monday-Friday from 9:00am - 5:30pm (Full-Time, Hybrid)
Why You'll Love This Job
Alongside ABA is an Applied Behavior Analysis (ABA) intervention provider for individuals with developmental delays. We are dedicated to serving our community with quality intervention practices. Be part of a team of professionals dedicated to making a difference in the lives of others. At Alongside, we believe our success begins with our staff!The RCM Department Assistant supports Alongside ABA’s Revenue Cycle Management team by assisting with payer contracting, provider credentialing, and part-time billing functions. This role plays a key operational support function to ensure timely provider enrollment, contract compliance, and accurate claims submission to maintain clean claims and optimize reimbursement.
The ideal candidate is highly organized, detail-oriented, comfortable working with deadlines, and able to manage multiple administrative processes simultaneously.
Pay: $22 - $24 per hour
Availability: Monday-Friday from 9:00am - 5:30pm (Full-Time, Hybrid)
Responsibilities
1. Contracting & Credentialing Support (Primary Focus)
This job description is not intended to be all-inclusive. Additional responsibilities may be assigned by leadership to adapt to the needs of the organization and to support professional growth.
- Assist with new provider credentialing and re-credentialing with commercial and Medicaid payers.
- Prepare and submit credentialing applications via CAQH and payer portals.
- Maintain credentialing tracker and ensure documentation remains current (licenses, NPI, malpractice insurance, etc.).
- Monitor payer contract renewals and follow up on outstanding submissions.
- Coordinate with HR to ensure timely onboarding documentation for payer enrollment.
- Maintain organized electronic credentialing files in SharePoint or designated system.
- Track credentialing timelines and escalate delays to RCM leadership.
- Assist with claim submission and claim status follow-up.
- Support correction and resubmission of denied claims.
- Post payments and adjustments as directed.
- Assist with basic AR follow-up tasks.
- Verify authorization alignment with billed services.
- Support month-end billing reconciliation activities.
- Maintain accurate trackers for contracting, credentialing, and billing activities.
- Generate weekly status updates for RCM leadership.
- Support audit preparation for payer or internal reviews.
- Assist in maintaining payer contact lists and escalation pathways.
- Identify workflow inefficiencies and recommend improvements.
This job description is not intended to be all-inclusive. Additional responsibilities may be assigned by leadership to adapt to the needs of the organization and to support professional growth.
Skills & Qualifications
Required:
Alongside is an Equal Opportunity Employer and does not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, pregnancy, disability, political affiliation, marital or family status, age, military service, or other non-merit factors.
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- 1–2 years of administrative experience (healthcare setting preferred).
- Experience with credentialing platforms (CAQH experience strongly preferred).
- Familiarity with basic medical billing concepts.
- Strong proficiency in Excel (trackers, sorting, basic formulas).
- Excellent attention to detail and organizational skills.
- Strong written and verbal communication skills.
- Experience in ABA or behavioral health billing.
- Familiarity with Medicaid and commercial payer enrollment processes.
- Experience using EMR or billing software platforms.
Alongside is an Equal Opportunity Employer and does not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, pregnancy, disability, political affiliation, marital or family status, age, military service, or other non-merit factors.